Shipping Policy
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SHIPPING & PAYMENTS
-Where we deliver? We deliver to all the destinations across India and all overseas destinations. For international shipping kindly mail us with product and size details to ekantastudiostore@gmail.com for placing the orders. -Are there any charges for local shipping? Standard shipping charges applies based on weight of each product. -How long does it take for the product to be dispatched? Once the order is placed with us, the products will be dispatched within 10 to 14 business days. Custom made orders are usually shipped within 20 days from the date of placing the order and can take even longer depending on the design and workmanship required which will be intimated to you. -How long does it take for the product to be delivered? For within India, the shipping takes 2 - 3 working days. For international orders, the shipping time depends on the country, between 5 - 12 working days. We are not liable for any delays in delivery by the courier company but will certainly assist you track down your package through our partnering courier company. -How does the delivery happen? We process all shipping through safe and reliable courier companies. If there is no service available in your area, we will ship via Government Registered Post or Speed Post. -Can I track my order? Yes! After placing an order, you will receive an e-mail acknowledgment. The tracking details will be sent once the shipping is done. In the event of a problem in processing your order, you will receive an e-mail detailing the issue and possibly requesting further information. -Is the payment gateway safe and secure? We offer safe and secure credit, debit and internet banking options for Visa and MasterCard holders. For further assistance you can reach out to us hello@ekantastudio.com -Do we provide Cash On Delivery service? We Provide COD service with the minimum charges depending upon your shipping address. -What are the mode of payments we accept? Payment has to be made by card/ net banking/ Google Pay/ Pay Pal/ Paytm. For other payment options (cash deposit etc) you can contact us hello@ekantastudio.com |
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SHIPPING, EXCHANGE & RETURNS Shipping Policies : DOMESTIC-
INTERNATIONAL-
As a company we put all our effort in crafting each piece to best of our efforts. -What can I return? As a company policy, we do not provide a refund on any product sold. Once the products are sold they can be exchanged for size replacement only. If you would like to have a size exchange for the product you have ordered or if the product is damaged, please inform us within 3 days of the receipt of the product by writing to us at hello@ekantastudio.com with order number, full name, address and size change required/ images of the damaged product and our customer care team will contact you within 1-2 business days and will guide you through the process of exchanging the product. We request you to please assist them if they ask you for further information or photographs to access your return request. We reserve the right to refuse a return of a product purchased from us if the product is not received in its original condition, or is received damaged or has been found to be used. All products to be returned must be notified to hello@ekantastudio.com within 7 Days of receipt of your order and dispatched within 7 working days of the receipt of the order. We would require you to deliver all the original documents with the product. All products under SALE or purchased using a coupon/discount code are not valid for any exchange or return. -Where do I send my return? Please make sure that the following address is clearly printed/written on your returns parcel with the Order Number and Details. We Do not provide Pick-up service, hence the order needs to be self-shipped in case of an exchange. We would require you to deliver all the original documents with the product. The sender has to bear the returns shipping cost. Address: Ekanta, First Floor, New no 233, Old no 113, above Suresh Super Market, opp. to Swamy's publications, R K Nagar, Mandaveli, Chennai, Tamil Nadu 600028. |
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ORDER DELAYS We make every best possible effort to reduce the lead times and avoid delays, which we let you know about as and when they arise along with the possible reason (if any under unavoidable circumstances). |
Customers Review
Absolutely adorable! The dress is well-made that is perfect for kids. The design is super cute and fits true to size. My child loves it, and I’ve already received so many compliments. Highly recommend for special occasions!
Ruby always has a great sense of aesthetics, design and colours. It is really reflecting in her creations and we just love it 🥰. Best wishes to team ekanta. 😃
I ordered a dress for my grand daughter’s birthday. The delivery date given was going beyond the birthday. I requested Ekanta to expedite the date and gave a deadline for me to receive the dress in time for her birthday. Ekanta people were extremely helpful and promised to deliver it within a week and stuck to their promised delivery date. It was a most satisfying buying experience. The fabric is really soft and nice and the colours exactly as shown on the web site. The dress fits her very well too. My grand daughter was thrilled with her dress. Thank you Ekanta for a wonderful shopping experience. I will recommend you to more people.
Searched online for a fully stitched half saree ... Found Ekanta ... Ordered this one... The Product Was Fantastic... The Size and Fit was Superb... I thought price is little high... But I do recommend others
For first time I ordered a mom & me set from Ekanta on last October, I really loved it. Particularly material & colour combination was really great. Last week also I ordered a mom & me set for my birthday, unfortunately I ordered in the last minute where only one week was there for my birthday n need to be shipped to dubai, still they delivered before the expected date as they promised. The most loved part here is the way they keep on updating me each day. Thank you so much ekanta team.
The Dress I received is so beautiful and perfect stitching. Felt like it was made for me... Thank you soo much Ekanta for the beautiful outfit!!!😍
Beautiful kurtha set.. ❤️ perfect stitch.. I am never going for stitching with tailors kudos to the team❤️ much recommended
We purchase this combo suit for a 1st time from Ekanta Studio it's look very beautiful, feel comfortable to wear and the material is very very good...we are happy customer...total we purchase 5 same combo.You alls out there no worries about the quality and the colour we will get same as posted. Happy purchase ya...Yesterday again we purchase for a 2nd time...now eagerly waiting for the items tqsm Ekanta for introducing and selling such a good quality materials...from Malaysia 🇲🇾 💖
Ordered an outfit from Ekanta studio and loved it. Their delivery was super fast. The outfit looked exactly the same as in picture and the fitting was perfect. Highly recommended.
The quality of the product is excellent, especially the fabric, which feels durable and comfortable. The cutting and stitching are well done, showing good craftsmanship. After washing, there was no change in color, which is impressive. Overall, everything about the product is great, including the nice design. However, since I am shorter than the model shown on the website, the size turned out to be a bit long for me. Otherwise, it's a fantastic purchase!
Nice place to get traditional outfit for kids… the staff was soo good… i had my customisation done just in a single day… loved their service and the outfit was super cute for my baby
Got the silk cotton kurti and dupatta set for my daughter from Ekanta. The fabric, color and stiching was excellent. Their work of customization was at par with our needs. This is our second purchase from them. Super happy.
I came across Ekanta Studio on Instragram. Their website has a great collection of clothes for women & children. I placed an order for a pavadai dress for Deepavali. It was stitched beautifully & was delivered a couple of days ahead of time. The material is soft & colour is good. Will definitely consider shopping with them in the future too.
I have been ordering from Ekanta for over a year now. I am particularly in love with the cotton pavadai sets for toddlers. They are comfortable and stitched so well. I have ordered kurta sets and dresses for myself and I must say they are very chic and elegant. So glad to have discovered this site 😊 Request Ekanta to add more designs for office goers.
Wanted a lehenga set made for my daughter in a short time to match with my saree for a wedding reception event. Team was very accommodative and accepted the request including customisation and delivered it on time. Looking forward to placing more orders
My second purchase !!!! Loved it . Have bought a new one too … waiting for an event to adorn it !!! The plus of EKANTA is the quality of the dress material and also a different touch altogether . Makes us apart from the crowd !!!!thankyou EKANTA …. Looking for more purchases
Perfect fit and quality product, price can be reduced a bit for everyone one to avail, otherwise my Diwali was awesome because of Ekanta
Amazing collections and super amazing customer support!! Definitely will buy from them again
Ekanta Studio
At Ekanta Studio, every outfit we create carries a story of tradition, craftsmanship, and celebration. From festive gatherings and weddings to everyday elegance, we are honored to be a part of our customers' most cherished moments.
For over a decade, families across India and around the world have trusted Ekanta Studio for thoughtfully designed ethnic wear that blends timeless Indian heritage with contemporary comfort. Our commitment to quality fabrics, impeccable craftsmanship, personalized service, and attention to detail has helped us build lasting relationships with thousands of happy customers.
Why Customers Choose Ekanta Studio
Premium Craftsmanship
Every design is created with care, using high-quality fabrics, intricate detailing, and skilled craftsmanship that celebrate Indian traditions while ensuring modern comfort.
Perfect for Every Occasion
From festive wear and wedding collections to everyday ethnic elegance, our collections are designed to make every celebration memorable.
Personalized Experience
Whether it's customization, tailoring, sizing assistance, or styling guidance, our team works closely with customers to create outfits that feel uniquely theirs.
Trusted by Families
Women, men, and children across generations have chosen Ekanta Studio for their special occasions, making us a trusted destination for ethnic fashion.
Customer Experiences
Our customers frequently share their appreciation for:
✓ Beautiful designs and unique styling suggestions
✓ Comfortable fabrics and elegant finishes
✓ Attention to fitting and customization
✓ Timely support and personalized service
✓ Collections that combine tradition with contemporary appeal
Many customers have returned to Ekanta Studio for weddings, festive celebrations, family functions, and milestone occasions, making us a part of their cherished memories. Customer reviews often highlight the quality of craftsmanship, distinctive designs, and the confidence they feel when wearing Ekanta creations.
Share Your Ekanta Story
Have you recently shopped with us?
We would love to hear about your experience. Your feedback helps us continue creating beautiful ethnic wear and delivering exceptional service to our growing Ekanta family.
Whether it's a wedding, festival, family celebration, or a special everyday moment, share your story and inspire others with your Ekanta experience.
Thank you for being a part of the Ekanta Studio journey.
